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#96
VFerenc987
friss újonc
VFerenc987
friss újonc
Sziasztok, velem is ugyanez történt március 5.-én.
Nekem is van egy csatolt business facebook oldalam, aminek az elvesztése aggaszt a legjobban.
Többször kitöltöttem az említett forms-ot, kaptam iktatószámokat is, de semmi eredmény nincs még. Írtam a s support@fb.vom email címre is, de választ nem kaptam.
Próbáltam a kaiforniai fogyasztóvédelmes módszert is, ahonnan érkezett válasz, de segíteni nem tudnak konkrétan. Ez állt a levélben:
Dear Ferenc Varga:
Thank you for contacting the Office of the California Attorney General regarding the loss of access to your Meta social media account.
We regret that we cannot provide you with direct assistance in restoring access to your account. Our office is prohibited by law from representing individual consumers in legal matters. We do, within the limits of our resources, bring lawsuits for violations of California law in cases of statewide significance, but we do so as a law enforcement agency, representing the people of the state, rather than on behalf of individual Californians.
We are aware of social media posts stating that Attorney General's offices can intercede on your behalf with Meta and compel them to reinstate a disabled account, recover a hacked account, or restore access to a lost account. These posts are not authorized by any government agency and do not accurately reflect the role of attorneys general in the handling of consumer complaints.
If the loss of access to your account has resulted in harm, you may wish to consult with an attorney regarding any civil remedies that may be available to you. An attorney would directly represent your interests and is the one whose advice would be most helpful to you. You may obtain a referral to a certified lawyer referral service by contacting the State Bar at 866-442-2529 (toll-free in California) or 415-538-2250 (from outside California), or via their website at https://calbar.ca.gov.
If you have been the victim of online fraud, such as a hacked account, you may also wish to file a complaint with the Internet Crime Complaint Center (IC3), a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center that receives Internet related complaints. Complaints may be submitted electronically at https://ic3.gov/complaint/.
Please be assured that your information will be retained in our consumer files and is of importance in helping this office take appropriate action to protect consumers. Thank you again for writing.
Sincerely,
Public Inquiry Unit
For Rob Bonta
Attorney General
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